Privacy Policy

This Privacy Policy describes how NextLink Essentials+ ("NextLink Essentials+", "we", "us", or "our") collects, uses and shares information when you use our platform, websites and related services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide. Account details, company information, contact details, demo requests and any content you submit to the Services.
• Information collected automatically. Usage data, device and browser information, IP address, and similar technical data collected through cookies and analytics.
• Information from third parties. Data from integrations you connect and from service providers that help us operate the Services.

2. How We Use Information

We use the information we collect to:

• Provide, maintain and improve the Services.
• Process transactions and manage your account.
• Respond to demo requests, inquiries and support needs.
• Communicate with you about updates, security alerts and administrative messages.
• Monitor and analyze usage to improve performance and security.
• Comply with legal obligations and enforce our terms.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who perform services on our behalf, such as hosting, analytics and payment processing.
• Integrations you choose to connect to the Services.
• Legal and safety recipients when required by law or to protect our rights, users or the public.
• Business transfers in connection with a merger, acquisition or sale of assets.

4. Cookies and Tracking

We use cookies and similar technologies to operate the Services, remember your preferences and understand how the Services are used. You can control cookies through your browser settings, though disabling them may affect functionality.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we take steps to delete or anonymize it.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law.

8. International Transfers

Your information may be processed and stored in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date above. Your continued use of the Services after the changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our demo request page.